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Frequently Asked Questions

What is the pitt&sherry Whistleblower hotline?

The pitt&sherry Whistleblower Hotline is an independent and confidential service available to receive information relating to improper conduct, unlawful or unethical behaviour that do not support pitt&sherry values.

What can be reported?

Any illegal, unethical or improper conduct that may adversely affect pitt&sherry. This may include any criminal offence, breach of legal obligation, unsafe behaviour, intimidation. (See Whistleblower policy for full details).

Why is pitt&sherry introducing this service?

pitt&sherry have a strong set of guidelines to assist all stakeholders to raise awareness and resolve grievances. This is an additional step to ensure all parties have to access to an independent third party to report issues of concern in a confidential manner. pitt&sherry believe that all employees and other stakeholders should be able to have the ability to ensure pitt&sherry maintains its status as an ethical business.  pitt&sherry is adopting best practice in this aspect of corporate governance and will be compliant with Australian corporate governance standards.

How do I make a report?

pitt&sherry has engaged an independent consultant to manage the receipt, recording and reporting of serious misconduct. Stopline is an independent, confidential and impartial conduit for information that enables the reporting of corrupt or improper conduct. Stopline has people experienced in handling sensitive information from stakeholders. Details of how you can make contact are listed on this site.

Who is Stopline?

Stopline is an Australian company which specialises in providing integrity/whistleblowing services. It has been operating for over a decade and assists listed and private companies; local, state and Commonwealth public sector bodies and not-for-profit organisations. Further details are available at www.stopline.com.au.

Do I have to give my name?

No. Your call to Stopline will, be anonymous and the staff of Stopline will not ask for any personal details. Stopline will only share your identity or information likely to reveal your identity of where:

  1. You consent; or
  2. The concern is reported to the Australian Securities and Investments Commission (ASIC), the Australian Prudential Regulation Authority (APRA), the Tax Commissioner or the Australian Federal Police (AFP); or
  3. The concern is raised with a lawyer for the purpose of obtaining legal advice or representation.

 

Stopline will prepare a report which details the wrongdoing reported and forwarded this information to the Whistleblower Protection Officer for action.

If you choose to remain anonymous Stopline will issue a confidential reference and password should you wish to seek the status of your disclosure at some later date. Stopline can assist at the time of your contact.

If I make a complaint regarding suspected misconduct, how will I be protected?

pitt&sherry is committed to the protection of Whistleblowers against action taken in reprisal for the making of protected disclosures. Maintaining confidentiality is a crucial component of this protection. All disclosures will be treated with a high level of confidentiality. pitt&sherry has appointed Stopline to enhance confidentiality and anonymity within pitt&sherry with respect to Whistleblower procedures.

How does Stopline work?

Stopline enables employees, contractors and stakeholders to report in good faith, misconduct via telephone, email, internet, facsimile or mail, to an independent organisation with trained staff who will receive your concerns confidentially (anonymously if you wish) and provide the confidential information to the Whistleblower Protection Officer at pitt&sherry. The program then places procedural requirements on dealing with and finalising the outcome of the disclosure.

Who and what is the Whistleblower protection officer?

A person within pitt&sherry is responsible for ensuring that all serious complaints are handled appropriately. The Whistleblower Protection Officer is responsible for pitt&sherry’s role in managing disclosures and being the contact point for both Stopline and the pitt&sherry Board. That person is David Coe.

When should I contact Stopline?

You can contact Stopline when you have knowledge of any fraudulent, corrupt, unlawful or unethical conduct by an employee and/or contractor.

At what time can I contact Stopline?

You can telephone Stopline on 1300 30 45 50 (in Australia) or +61 3 9811 3275 (overseas – reverse charges) during business hours (0800 – 2000 Mon – Fri AEST) to speak with a trained Stopline interviewer. Any messages left will be responded to within one working day. You can also send your disclosure via the internet (this website), email, facsimile or mail.

As an employee, how do I know that somebody won’t just make some false claim to settle a personal grudge?

The strength of Stopline is that all allegations will be professionally managed by trained Stopline staff. The experience of Stopline is that vexatious calls occur very infrequently. Stopline focuses on the message, not the messenger. The Whistleblower Protection Officer may decline to investigate the matter if satisfied that the disclosure is trivial, frivolous or vexatious.

Will I be kept informed about the result of making a report?

Yes. You will be kept advised about the status of the report, decisions made regarding how the matter is to be handled, timeframes that apply and the result of any investigation and action taken. If you choose to remain anonymous, you will be issued with a confidential reference and password and must initiate contact through one of the methods above to receive feedback.

If I make a report, am I liable in anyway?

Where a person who makes a disclosure is implicated in the misconduct, pitt&sherry will use all reasonable efforts to protect the individual from reprisals; however the act of reporting improper conduct may not shield the person from the reasonable consequences flowing from any involvement in serious misconduct.

Where else can I obtain information about the hotline service and related policies?

Full details are available on pitt&sherry’s intranet site.